Privacy Policy

Last updated: October 2026

At Rural Employment Development & Legal Aid Society (REDLAS), we are deeply committed to protecting the privacy and confidentiality of our website visitors, volunteers, donors, and legal aid seekers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

When you interact with our website, we may collect:

Personal identification details (Name, Email, Phone Number, District/Address) during volunteer registration or account creation.
Verification documents (NID/Passport numbers or uploads) submitted strictly for secure KYC verification.
Complaint details and case narratives submitted via our confidential legal aid helpdesk.

2. Confidentiality of Legal Aid & Complaints

We treat all complaints, human rights grievances, and legal aid requests with the utmost confidentiality. Sensitive personal data and case files are encrypted and accessible only by authorized legal officers and administrative personnel.

3. How We Use Your Information

Your information is used solely for:

Processing legal aid assistance and investigating complaints.
Managing volunteer profiles, training (LMS) progress, and certificates.
Sending official updates, annual reports, and newsletters (if subscribed).
Processing transparent donations and issuing receipts.

4. Data Security

We implement robust security measures, including SSL encryption and role-based access restrictions, to prevent unauthorized access, alteration, or disclosure of your personal data.

5. Contact Us Regarding Privacy

If you have any questions or concerns about our privacy practices, please contact us at info@redlas.org.